Household Water Supply (Local Councils)

If you are carting water for domestic purposes, check with your local Council that you are using a potable water standpipe.

Drinking water from potable water filling stations complies with the Australian Drinking Water Guidelines and is safe to drink without further treatment. It is essential to collect water into clean containers to make sure it remains safe to use. Do not use containers that have previously held chemicals or fuel.

Follow the steps below to ensure your water remains safe:

  • Use a suitable container that has not held hazardous substances
  • If the container hasn’t been used for a while, rinse any hoses and taps, other fittings, and the inside of the tank with drinking water before filling
  • Seal the tank and hoses to protect from contamination during transport
  • Ideally, tanks should be cleaned before refilling. If cleaning is not possible, fill carefully to try not to stir sediment at the base of the tank.

Contact your local Public Health Unit for advice on 1300 066 055 if you have already topped up your household tank and you are not sure of the quality.

You should follow the NSW Guidelines for Water Carters (NSW Health).

By following these Guidelines, a water carter will be considered to have developed a Quality Assurance Program as required by the Public Health Act 2010 and the Public Health Regulation 2012.

  • Conditions of use and access vary across council regions. Please contact your local council for more information.
  • Find your local council’s contact details
  • Some council regions have published information about water filling stations on their website. The below table lists these councils and provides links to their webpages.

Council region

Website link to information about water filling stations

Albury City Council

https://www.alburycity.nsw.gov.au/environment-and-waste/water-supply-and-management/residential-customers/bulk-water-filling-stations

Ballina Shire Council

http://www.ballinawater.com.au/council-water-services/water-filling-stations.html

Bathurst Regional Council

https://www.bathurst.nsw.gov.au/water-cartage-hereford-street.html

Bega Valley Shire Council

https://www.begavalley.nsw.gov.au/cp_themes/default/page.asp?p=DOC-OWR-54-47-20

Bellingen Shire Council

https://www.bellingen.nsw.gov.au/works-services/water-and-sewer/works-services/water-and-sewer/becoming-authorised-water-carter

Blayney Shire Council

http://www.blayney.nsw.gov.au/residents/water/water

Coffs Harbour City Council

http://www.coffsharbour.nsw.gov.au/Building-and-Planning/development-approval/Pages/approvals-under-section-68.aspx

Dubbo Regional Council

https://www.dubbo.nsw.gov.au/our-region-and-environment/water--sewerage-and-drainage/water-filling-stations-water-carters

Greater Hume Council

https://www.greaterhume.nsw.gov.au/Living-in-Greater-Hume/Water-and-Wastewater/Water-Filling-Station-Drought-Relief-Assistance

Lachlan Shire Council

http://www.lachlan.nsw.gov.au/all-news-items/bathurst-street-standpipe-to-commence-operations-through-avdata-system.aspx

Parkes Shire Council

https://www.parkes.nsw.gov.au/environment/water/standpipes/

Riverina Water County Council

http://www.rwcc.nsw.gov.au/customer-service/water-filling-stations

Tamworth Shire Council

Temora Shire Council

http://www.gwcc.nsw.gov.au/Community/Standpipes
Upper Hunter Shire Councilhttp://upperhunter.nsw.gov.au/our-services/water-and-sewage/standpipes.aspx